We’ve spent the last few months posting about how we look at the industry, the key customer problems that are top-of-mind for us, and where we think we can improve the lives of our customers. Today in a speech at the Universidade de São Paulo in Brazil, Steve Ballmer is sharing a preview of the new Windows Live Messenger. In this post we want to talk more about our philosophy and approach for this new version. In subsequent posts we’ll go into more depth on different aspects of the experience.
As Chris laid out in his blog post last week, the world of instant messaging has evolved in the last 14 years. In the early days of IM, most of your close friends were on one IM network, connected using their PCs, and sent text-only instant messages back and forth. Continue Reading